This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. If youve ever connected to the WiFi at a coffee shop or the library, youve used a WiFi hotspot. All Rights Reserved. This will automatically turn your phone back on after it has been turned off. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot. While a smartphone can fill the void, there are tasks that demand the bigger screen of a laptop or tablet. Step 6. Thanks for bringing this to our attention. Troubleshooting Your Mobile Hotspot Connection Restart your hotspot and computer. Cannot account for at&ts replies. With no internet access. If not, what happens exactly when you try to use the internet connection on your other devices? (You can change the device name from Settings > General > About > Name.). Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. While watching Roku, it suddenly stopped saying I was not connected to the internet. Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. You have the option to add data. If the problem still persists, then you may have to contact your service provider and have them look into the issue and provide troubleshooting tips. Turns out, many other people have also felt the pain of limited internet access, and theyve taken steps to fix it. If the indicator light is not lit up, then your Wi-Fi may be turned off, in which case you should make sure that the power switch is set to on. Your total will be $10 after $49.99 discount (applied automatically). .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. growageless, Yes but its not the date and time . aepro | Staff posted this deal. Mobile hotspots require a bit more to set-up. You should now be able to access the internet from your Alcatel Hotspot. Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. The above band works on almost all the WiFi compatible devices out there, and your connected device should now be able to access the Internet through your hotspot. Luckily, there are several methods to fix this problem as it is quite common on Android devices. It is also possible that the router or modem may be having a problem. WebiPhone. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). Step 1.Head into Settings > Wi-Fi & network > SIM & network > (your-SIM) > Access Point Nameson your phone. Because people are using the network more, there is more congestion. Blair Par. Why are my attachments locked on Cold War. Step 5. If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. @estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. Step 1.On your phone, head to Settings > Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports. Rule Out Airplane Mode 4. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. First, the good news. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. Those deals are all much better than the other carriers offer. Dedicated hotspots don't drain your phone's battery. Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. If so, you may find that you are only able to access the Internet at slower speeds. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. Youll want to set a password, especially if youre in a public place. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. The airplane mode on your phone disconnects you from all of the networks that you are connected to. Reset Your Connection and Your Hotspot 5. Try using the app again to see if it connects to the internet. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. If you cant see it, click the Add button and add it. Its an incredibly useful tool. Anything under 128, including zero is expected and acceptable. The most likely culprit is a router or modem. Worked last night but will not work today. My options are to get internet from an outside source or increase my data usage on the Alcatel. Additionally, make sure that you have entered the correct network information and that the network configuration is correct. See if Optimum is available for your home. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. You can also tap the +(plus) icon to add a new APN. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. I had to call my carrier who informed me I was on a limited plan with my Alcatel and reached my data limit. 3. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by Weak or spotty signals can interfere with your devices ability to One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Keep an eye on your inbox! The following is how you do that on your guests phone. Under "Related Settings", click Change adapter options. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like the IP addressfield, and tap Save. Restart Your Alcatel Linkzone 2 2. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. The LinkZone 2 uses a Qualcomm MDM9207 chipset, the company's absolute lowest-end 4G product that supports only LTE Category 4. Now my devices connect to the hotspot but have NO INTERNET ACCESS. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. Enter your zip code and email address on the promotion page and click "Check Availability Now". Press the Windows + X key and click on Device Manager to update a driver. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. At the end of your next 30 days, you might want to up your data plan to 8 gigs. You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. The hotspot has USB-C and USB-A ports. Like your phones apps, your phone itself also stores cache files. You can revive your dead Android device in a few simple steps. Approximately how many devices are you adding to your mobile hotspot? How to Fix Hotspot Connected but No Internet iPhone. You'll need it to login again. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Under "Security," tap None. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. You can do this on both your host as well as the guest device to check if doing this resolves your problem. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. For instance, here at my home in New York City, 5G Samsung and OnePlus phones connect to 10MHz of band 2; 20MHz of band 66; and 10MHz of 5G band n71. Type the following command and press enter to flush the DNS. Weak or spotty signals can interfere with your devices ability to connect to the Internet. In reply to SantiagoIli's post on July 13, 2020. You can flush DNS to ensure it isnt causing any trouble. Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). Reset Your Connection and Your Hotspot 5. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. Make sure your phone's internet connection is working. Restart your computer you update all the drivers. Not having internet access is tough, especially in an increasingly connected world. Access Matched PDA Code and Download Firmware. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. There is no option for a guest network, and no built-in speed testing or parental controls. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. Sometimes, DNS cache conflict can lead to Wi-Fi connected but no internet access error. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Yoyo Eckmeyer Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. Contact Our Support Team to Get Quick Solution >, Fix Hotspot Connected But No Internet on Android, Joy Taylor | Last Updated Apr. Put Your Phone Closer to the Mobile Hotspot 8. Its possible that there could be several different reasons why your phone is not connecting to your Wi-Fi anymore. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. Scroll down and reset network ,it, Oct 24, 2019 by I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. This on purpose by AT&T blocking tethering or a glitch some where? If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. So the company's hotspots aren't sufficient for primary home internet access, as Comcast says the median usage(Opens in a new window) in American homes is 220GB per month. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. Touch and hold Hotspot . Better yet, theyre incredibly easy to use. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. For Windows 11 users, from the Start menu, select All Apps, and Are you still able to successfully use the mobile data on your cell phone? All hope is not lost. To fix, you have to flush the DNS cache. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! It worked!!! Options. Step 2.You will see your current APN. You can use it as a hotspot anywhere you have data access. Copyright 1999 - 2023. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. Which one is a better deal depends on who's running a promotion. Lets dive in and learn how to stay connected with hotspots. Troubleshoot Your Mobile Devices Internet Connection 7. Want to get more out of your mobile network? WiFi hotspots tend to be named after where they are or who owns them, so look for names like Library WiFi or Optimum Hotspot. Once you connect, you may have to click through a website or provide some information if the hotspot isnt open to the public. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. Try a Different Frequency Band. Launch your internet browser and enter your routers IP Address in the address bar (this is usually There are many possible reasons as to why your Wi-Fi is on but not working. 2023 CSC Holdings, LLC. Say thanks! While watching Roku, it suddenly stopped saying I was not connected to the internet. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. shellay2002, Oct 29, 2018 by Better yet, theyre incredibly easy to use. Macbook. Improve Your Mobile Signal Strength 6. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. Enable the mobile hotspot. Confirm that the WIFI button is enabled and has the blue indicator onIf it is on and your phone does not connect automatically to the LinkZone 2 hotspot: Go to Settings on your phone. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. If you purchase something through a post on our site, Slickdeals may get a small share of the sale. did it work fine before? The Device Manager dialog box will open. for all windows & 100% safe. Alcatel Linkzone 2 will not work. Allow us to take a further look into this for you. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. As far as range, we got about 100 feet from the hotspot before seeing serious performance degradation. Android. No need to root your Android device and no technical skills required. The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? PCMag supports Group Black and its mission to increase greater diversity in media voices and media ownerships. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. The procedure to do this varies by each device and so refer to your phones manual and see how to enter recovery mode. Try to restart the device that provides the hotspot and the device that receives the hotspot. The difference showed up clearly in our tests. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. Essentially, they allow your smartphone to work as a router. If the above steps do not solve the problem, you may need to reset the LinkZone. Alcatel advertises six hours of battery life. Are your devices still showing that they are connected to the mobile hotspot, or are you unable to connect to the mobile hotspot with your devices at all? With that phone in 5G mode, I was getting an average of 70Mbps. Tap the option that says AP Band and change the band to 2.4 GHz Band. PC. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. @johnwander, pandana squad ' Product-related questions? All Rights Reserved. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? If you have found yourself in that situation, you have come to the right place. @yoyoeckmeyer, My alcatel wifi router show me that is no internet availeble. Imagine your mobile carrier only offered low-end smartphones. Here, expand Network Adapter and right-click and update all the drivers inside it. Check That You Have Mobile Data 3. In use the following DNS server addresses, enter the Google DNS that I posted to you before: There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. 6. You may need to enter the network name (SSID) or password you setup in the modems settings. Some app functions might make your life convenient. New to the AT&T Community? Like Quote Userlevel 4 tmo_chris Employee 1269 replies 4 years ago Just checking in here to see how things are going. There's no external antenna port, so if you're looking for a hotspot to use for home internet with a larger antenna, you're out of luck. AT&T and Verizon both charge $130 for 20GB on their monthly plans. It probably picks the single band with 20MHz and sticks to it. Save my name, email, and website in this browser for the next time I comment. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. For business use, a hotspot line can be billed separately, which many businesses require. PCMag, and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Step 2. These system cache files are required by certain core functions, however, sometimes these files are the reason why you have so many issues on your phone. It's unlocked, but because of its very limited banding, won't work well on any network other than T-Mobile's. Check That You Have Mobile Data 3. Social media. This is most likely a network problem, not a phone problem, John Wander If thats the case, then you may need to contact your internet service provider to have them check the router and diagnose the issue. But, before we do we're going to need some information from you. 7. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. My Alcatel clearly shows a connected status between devices and the onboard hotspot. You can also change the name of your hotspot. Giving Reputation Points is a great way to show your appreciation for their work. There's a power button and a WPS connection button on the back. Do any other devices on your network have issues? You may also be able to move the router or extend the range by connecting it to an amplifier or repeater. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. I'm that 5G guy. Here are five easy methods to fix your Alcatel Linkzone 2 Wi-Fi router with no internet connectivity issue. New customers only. Both your phones should have the correct date and time settings in order for the hotspot to work. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. Step 4. What is a hotspot? Order online, get free installation. In addition, check to see if your phones hardware is functioning properly and that there is no physical damage preventing the connection. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. Now follow the instructions to put your device into download mode. They support more devices at once than your phone does. Ask a question! Boost and T-Mobile both currently give you 10GB for $50. Alternately, we can also use Windows Update to update all our drivers at once. emeng pascual family, taurus rising celebrities female, nancy wilson twins,